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Compassionate Consulting for Your Funeral Needs.
We accept cremains from across Nigeria and worldwide.
Last updated: 23 September 2026
Mercy Lotad Funeral Services respects the privacy of every family we serve. This policy explains what personal information we collect through this website, why we collect it, who it is shared with, and the rights you have over it under the Nigeria Data Protection Act 2023.
Mercy Lotad Funeral Services is a funeral services provider in Lagos, Nigeria, with offices at 19 Adeniran Ogunsanya Street, Surulere, Lagos, and Plot 13 Ogba-Ijaye Mixed Development Scheme, Oba Ogunji, Ogba, Ikeja, Lagos.
For anything in this policy, you can reach us by email at mercyfunerallagos@yahoo.com or by phone on +234-904-366-0887. We are the data controller for information collected through this website.
We only collect information you choose to give us. If you fill in the enquiry form on our contact page, we collect:
We do not ask for, and you should not send us through this website, medical records, financial details, or documents relating to a death. Those are handled in person or by phone, where we can protect them properly.
This is important to understand before you use the form. When you submit an enquiry, the details are not sent to a server we control. Instead, your browser opens WhatsApp with the message already written out, and you choose whether to send it.
That means the information reaches us as an ordinary WhatsApp message, and it passes through WhatsApp's systems, which are operated by Meta. Their handling of your message is governed by WhatsApp's own privacy policy, not this one.
If you would rather not use WhatsApp, please call or email us instead. Nothing you type into the form is transmitted anywhere until you send the WhatsApp message yourself.
We use what you send us only to:
We do not sell your information. We do not use it for advertising, and we do not share it with third parties for marketing.
A small number of third-party services are involved in running this site:
Each of these organisations handles data under its own privacy policy.
This website does not set advertising or tracking cookies of its own.
Cookies may still be set by the embedded Google Map on our contact page, and by Google Analytics where it is enabled. You can block or delete cookies in your browser settings; the site will continue to work normally, though the map may not display.
We keep enquiry correspondence only as long as we need it to respond to you and, where you become a client, to provide and record the services we carried out.
If you would like us to delete an enquiry, contact us and we will do so, unless we are required to retain it by law.
Under the Nigeria Data Protection Act 2023, you have the right to:
To exercise any of these rights, email us at mercyfunerallagos@yahoo.com. We will respond within 30 days.
This website is served over an encrypted HTTPS connection. Enquiries reach us through WhatsApp, which encrypts messages in transit.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive documents through this website.
This website is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has sent us personal information, please contact us and we will delete it.
If we change how this website handles personal information, we will update this page and change the date at the top. We encourage you to check it from time to time.
If you have any question about this policy or about how your information is handled, please email mercyfunerallagos@yahoo.com, call +234-904-366-0887, or visit us at 19 Adeniran Ogunsanya Street, Surulere, Lagos.